Project Delivering Happiness at Zappos
Project Delivering Happiness at Zappos
May 19, 2016 by
Project Delivering Happiness at Zappos
Project Delivering Happiness at Zappos: Zappos.com is an online shoe and apparel shop currently based in Henderson, Nevada. In 2009, it was acquired by Amazon. It has been honored as a Fortune Best Companies to Work For and received other awards. Founder Tony Hsieh places great emphasis on company culture and core values. Managers are required to spend 10-20% of their working hours goofing off with employees outside of the office. Delivering Happiness is a core concept of the company as well as the name of Hsiehs book.
Conduct academic research and prepare a 2 page introductory report in APA format on management style and motivation methods leading to employee satisfaction and outstanding customer service at Zappos
APA STYLE
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