Cultural Competence

Cultural Competence: Apply culturally competent practices when working with patients and other healthcare professionals.Written Response Submission FormYour Name: Aiyana K. WatsonYour E-Mail Address: aiyana.watson@waldenu.eduInstructionsWrite your responses where it reads “Enter your response here.” Write as much as needed to satisfy the requirements indicated. Each item contains the Rubric, which will be used to evaluate your responses.At the end of the template, you will list the references you used to support your responses.Item 1Go to the Office of Health and Human Service’s “Think Cultural Health” website: Choose the program that most applies to you or that most interests you. (Disaster and Emergency Personnel; Nurses and Social Workers; Oral Health Professionals; or Physicians, Nurse Practitioners, and Physician Assistants) Note: There is also a link to a guide for Health Care Administrators and Providers, but this is not a program, only a helpful resource.2. Register for that program. When entering your “Profile” and asked for “Certificate Type,” choose “Statement of Participation.” (*Note: Keep your username and password handy).3. Complete all three courses for your chosen program. You must get a score of at least 70% to complete the certification. Submit your completion certificate.4. Once you have completed your program, answer the following questions:· Describe your results from the program and how this knowledge can further your skills as a healthcare provider.· In your own words, define cultural competence and explain how cultural competence can impact the workplace, health outcomes, and healthcare.Your ResponseThe results from my program are listed below. I averaged about 87% overall. I need to be more knowledgeable in the linguistic portion but overall, I am confident that I can contribute to a culturally competent environment. I am now aware of the various trainings that can be implemented in my current workplace. Having a better understanding of the population that I serve and analyzing my current knowledge and potential biases will allow me to improve the care I provide to my patients.Graphical user interface, text, application Description automatically generated with medium confidenceText Description automatically generated with low confidenceText Description automatically generated with low confidenceCultural competence encompasses skills, values, and principles that acknowledge, respect” and work towards optimal interactions between an individual and the various cultural and ethnic groups that an individual might come in contact with. The term is not exclusive to race and ethnicity. A key factor of Cultural competency is effective communication. Cultural competency springs from the increase in diversity in surrounding areas. By having an in-depth understanding of how to effectively and respectfully interact with people from a wide range of cultures, the individual maximizes optimal interactions in the workplace, thereby creating healthier outcomes and better healthcare.Cultural Competence in the workplace first requires the organization to assess itself and the employees on their understanding of cultural differences and ideals from the surrounding community that they serve. If there is no competence, the patient-provider interaction becomes strained, leading to miscommunications. Miscommunications can be intentional or unintentional, but both are negative impacts. Miscommunication increases the risk of medical errors and non-compliance from the patient concerning their care and treatment, resulting in poor health outcomes. Positive communication involving culturally competent healthcare personnel leads to better patient satisfaction. A satisfied patient reflects an understanding in their care in treatment which leads to healthy outcomes. Access to care improves when patients understand and are comfortable with the care, and the provider providing the care understands the patients’ diverse backgrounds.

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